The charter is over and I received no payment yet. What happened?
Payment for a rental on Click & Boat is made by bank transfer on the first day of the rental, and the same day for a half-day...
How can I modify a booking?
To request a change for your booking, go to Click&Boat's instant messenger or your booking details page. This feature is not available...
How can I confirm my email address or phone number? I did not receive the confirmation email or a text message.
To verify the email address you have used to open a Click & Boat account, click on the link in the 'email you received when you...
How can I activate or deactivate the text message notifications?
You can always activate or deactivate the "SMS notification" feature from your Click & Boat profile.
To do this, log in your...
When will Click & Boat pay me?
Click & Boat pays its owners by bank transfer on the first day of the rental, and on the same day when it's a half-day or one-day...
Can I cancel a charter?
After confirming a booking on the platform, you are obliged to honour it.
You can only cancel a booking in case of force majeure: