Click&Boat App

Help Center

Ηοw can we help you?
results
No results

Frequently Asked Questions

How can I contact a yacht owner?
Are you interested in an owner's boat and would you like to receive more information on their listing? Click & Boat provides its...
Show more
How does security deposit work?
On each listing, the owner indicated a security deposit to be withheld in case of damage. In case of a rental from a private owner,...
Show more
How can I pay for a booking?
To make a booking on Click&Boat and make a payment, you have 2 options: - you can discuss with the owner via Click&Boat's...
Show more
Am I insured during a charter?
Boat owners undertake to rent out only boats that are insured, within the context of their Rental or Co-Sailing activities.  To...
Show more
What are the cancellation policies?
Cancellation fees displayed on Click&Boat depend on the reason for cancellation and the cancellation conditions, as defined by...
Show more
How does the Click & Boat service fee work?
Click & Boat's service fee for each rental is a percentage of the price displayed on the website. This percentage depends on...
Show more

Frequently Asked Questions

The charter is over and I received no payment yet. What happened?
Payment for a rental on Click & Boat is made by bank transfer on the first day of the rental, and the same day for a half-day...
Show more
How can I modify a booking?
To request a change for your booking, go to Click&Boat's instant messenger or your booking details page. This feature is not available...
Show more
How can I confirm my email address or phone number? I did not receive the confirmation email or a text message.
To verify the email address you have used to open a Click & Boat account, click on the link in the 'email you received when you...
Show more
How can I activate or deactivate the text message notifications?
You can always activate or deactivate the "SMS notification" feature from your Click & Boat profile. To do this, log in your...
Show more
When will Click & Boat pay me?
Click & Boat pays its owners by bank transfer on the first day of the rental, and on the same day when it's a half-day or one-day...
Show more
Can I cancel a charter?
After confirming a booking on the platform, you are obliged to honour it. You can only cancel a booking in case of force majeure: -...
Show more
Contact us
Contact our Support Center
These articles may help you
Contact us
Thank you for contacting us
We have received your message.

Our team of advisors is available Monday through Friday from 10 am to 6 pm (Paris Time), and strives to answer you as soon as possible.

See you soon!

Click & Boat's Customer Relations Team
Close