Cancellation policy




Individual cancellation policy


  1. Cancellation policy: because of the weather
    1. If weather conditions do not allow you to sail on the day of your charter, the parties may jointly decide to extend the lease and must inform Click & Boat. Otherwise, and only in the case of charters of a duration less than or equal to one day, you will be refunded the total booking amount excluding the service charge, provided that you inform Click & Boat in writing no later than the day before the charter. Click & Boat's service charge will be refunded in the form of a voucher valid for the Click & Boat service charge of the next charter. More details in paragraph 6.3.
  2. Cancellation policy: Strict* · Refund of 50% up to 45 days before arrival, excluding expenses.
    1. If the Renter cancels at least 45 days before check-in (time shown on the listing by the owner or agreed between users via the Click & Boat messaging service or 9am local time if it is not specified), s/he will be refunded for 50% of the total booking amount (excluding Click & Boat service charges). If s/he cancels less than 45 days before check-in, s/he will not be refunded. If the Renter arrives and decides to leave before the scheduled date, days not spent on the boat are not refunded.
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