Click&Boat App

Can I cancel a charter?

Sign up Login Help Ask for a quote
Can I cancel a charter?

After confirming a booking on the platform, you are obliged to honour it.

You can only cancel a booking in case of force majeure:

- weather conditions that do not permit safe sailing (cancellation due to bad weather conditions)

- if the renter does not have the necessary skills to sail with your boat

- if your boat has suffered damage or breakage preventing sailing

For any cancellation without justification, or for a reason that does not fall under the force majeure category, your listing could be suspended.

 - How to cancel a booking?

Log in your Click & Boat account. On the section "My bookings", click "Access" on the relevant booking, then "Cancel Booking" and select the cancellation reason.

If you are forced to cancel due to damage, don't forget to update your calendar. On the section "My listings", click"Edit", then tab "My calendar".

Was this article helpful?
Yes
No
Contact us
Contact our Support Center
These articles may help you
Contact us
Thank you for contacting us
We have received your message.

Our team of advisors is available Monday through Friday from 10 am to 6 pm (Paris Time), and strives to answer you as soon as possible.

See you soon!

Click & Boat's Customer Relations Team
Close