How can I modify a booking?

How can I modify a booking?

For starters, you can contact the owner to check the availability of their boat and agree with them to change the date or time of the rental.

Once you have reached an agreement, just send us an email to contact@clickandboat.com with the owner in copy (cc'd).

Click & Boat customer service will take the necessary steps and you will receive your updated contract by e-mail.

In the event that the requested changes result in an upward price change in the price requested by the owner, you will be asked to pay the difference by card with one of our customer advisors.

If the changes result in a lower price of your rental validated by the owner, your card will be credited with the new amount indicated by the owner.

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Our team of advisors is available Monday through Friday from 8 am to 8 pm (Paris Time) as well as Saturday and Sunday from 9 am to 6 pm (Paris Time) and strives to answer you as soon as possible.

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