Cancellation policy




Individual cancellation policy


  1. Cancellation policy: Adverse Weather Conditions
    1. If the weather conditions do not allow you to sail on the day the rental starts, the two parties may jointly decide to postpine the rental and must inform Click & Boat. Otherwise, and only in the case of rentals of less than or equal to one day, you will be refunded the total booking amount excluding Click & Boat's service fee, provided that you inform Click & Boat in writing no later than the day before the charter. Click & Boat's service fee will be refunded in the form of a voucher valid for one year on Click & Boat's website that renters can use for their next booking.
    1. In case of a booking with a Professional Owner, the terms and conditions of the Professional Owner apply. The Professional Owner may suggest to the renter a refund or a reschedule of the rental. In case of a refund, the Professional Owner will refund the rental amount the renter paid, apart from the Click & Boat service fee, which will be refunded by Click & Boat in the form of credit valid on Click & Boat’s website for one year.
  2. Cancellation policy: Strict* · Refund of 50% up to 30 days before arrival, excluding expenses.
    1. If the Renter cancels at least 30 days before check-in (time shown on the listing by the owner or agreed between users via the Click & Boat messaging service or 9am local time if it is not specified), s/he will be refunded for 50% of the total booking amount (excluding Click & Boat service charges). If s/he cancels less than 30 days before check-in, s/he will not be refunded. If the Renter arrives and decides to leave before the scheduled date, days not spent on the boat are not refunded.
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