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EXCURSIÓ EN CATAMARAN A MARBELLA Image #0 Image #1 Image #2 Image #3 Image #4 Image #5 Image #6 Image #7 Image #8 Image #9 Image #10 Image #11 Image #12 Image #13 Image #14 Image #15 Image #16 Image #17 Image #18 Image #19 Image #20 Image #21 Image #22 Image #23 Image #24 Image #25 Image #26 Image #27 Image #28 Image #29 Image #30 Image #31 Image #32

EXCURSIÓ EN CATAMARAN A MARBELLA

Marina La Bajadilla, Espanya

1
1 OPINIONS
40
PERSONES
3h00
DURADA
Amb patró
Aniràs acompanyat d'un patró que parla Anglès, Espanyol
Super Propietari
Pedro és un llogater de vaixells experimentat amb excel·lents opinions i està compromès a oferir serveis de qualitat

Què inclou

    Combustible
    Neteja final
    IVA
    Paddle surf (SUP)

Sobre l'experiència

Sobre l'experiència

Organitzat per La Bella Verde
Superpropietari · 84 ressenyes

Itinerari

Punt de sortida:
Marina La Bajadilla, Marbella, España
Tornar a:
Marina La Bajadilla, Marbella, España

1/5 · 1 opinions

Les opinions es mostren en ordre cronològic
  • E
    Ellena
    Data del lloguer 29/8/25  ·  Data de l'opinió 8/9/25
    Unfortunately, this was by far the worst experience of our trip, and I strongly recommend choosing another boat company. The waves were far too strong, and from what we later learned by our captain, we were the only ones sailing that day. The team never warned us at the start that conditions would be so rough. Technically, yes, it was “navigable” and “not dangerous” as they claim, but in reality it was awful to endure. Out of 28 people, about half got sick, myself included and we are used to boat trips. Two people even vomited over the side, forcing us to turn back. In the end, more than half of the group wanted to stop after only 1h30 instead of the 4h planned, simply because the situation had become unbearable. To make things worse, one of the captains (I believe his name was Michel) behaved aggressively towards clients. I even have a video where he tells people to “shut up” because he is the captain, and he physically pushed my friend aside. Completely unacceptable behavior. On top of that, the service is nothing like what is advertised: there are no included accessories for swimming (everything is charged extra), no food or drinks offered, and the toilets are in a deplorable state. To access them, you have to go down a very narrow gangway where anyone slightly larger would not even fit. This is absolutely not mentioned anywhere. This was supposed to be the highlight of my birthday, but it turned out to be a nightmare. No gesture of goodwill was offered. For a week, I’ve been trying to negotiate with the team, but they refuse any responsibility, insisting it was our choice to stop. But if I pay for 4 hours and we only get 1h30, that’s not what I paid for. In the end, this company is only there to make money, not to ensure client satisfaction. Their advertising is misleading, their customer service is aggressive, and the overall experience was appalling. I cannot recommend this activity at all.
    Llegir més
Opinions
1
  • E
    Ellena
    Sep 2025
    Unfortunately, this was by far the worst experience of our trip, and I strongly recommend choosing another boat company. The waves were far too strong, and from what we later learned by our captain, we were the only ones sailing that day. The team never warned us at the start that conditions would be so rough. Technically, yes, it was “navigable” and “not dangerous” as they claim, but in reality it was awful to endure. Out of 28 people, about half got sick, myself included and we are used to boat trips. Two people even vomited over the side, forcing us to turn back. In the end, more than half of the group wanted to stop after only 1h30 instead of the 4h planned, simply because the situation had become unbearable. To make things worse, one of the captains (I believe his name was Michel) behaved aggressively towards clients. I even have a video where he tells people to “shut up” because he is the captain, and he physically pushed my friend aside. Completely unacceptable behavior. On top of that, the service is nothing like what is advertised: there are no included accessories for swimming (everything is charged extra), no food or drinks offered, and the toilets are in a deplorable state. To access them, you have to go down a very narrow gangway where anyone slightly larger would not even fit. This is absolutely not mentioned anywhere. This was supposed to be the highlight of my birthday, but it turned out to be a nightmare. No gesture of goodwill was offered. For a week, I’ve been trying to negotiate with the team, but they refuse any responsibility, insisting it was our choice to stop. But if I pay for 4 hours and we only get 1h30, that’s not what I paid for. In the end, this company is only there to make money, not to ensure client satisfaction. Their advertising is misleading, their customer service is aggressive, and the overall experience was appalling. I cannot recommend this activity at all.

Coses a saber

Política de cancel·lació
70% de reemborsament fins a 10 dies abans de l'arribada, sense comptar les despeses de servei i la comissió.
Dret de desistiment per a aquesta reserva:
No. Saber-ne més
Condicions de reserva
Inclou patró professional
Dipòsit de seguretat : 0 €

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Etiquetes

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