Boat rental in Barcelona · Hanse — Hanse 388 (2018)

Bad experience. The owner does not have a good maintenance of the boat. Although he told us that he was ready to rent, we found ourselves: - Broken outdoor shower (we couldn't use it) - We paid cleaning service prior to boarding, we cleaned the boat on the way back from the trip, and he charged us €120 for a "technical cleaning" - We paid for a Comfort Pack with cushions included that he did not provide us. - The manual pilot button got stuck from time to time. - there was a broken window that could not be opened - The boss's table was practically broken - We could not open the bimini because the line that raised the boom was badly placed, and the boom touched the bimini when it was opened. - I personally asked the owner if there was a diesel tank for the auxiliary boat, he said yes. The warehouse was empty. Also, I didn't even know that the auxiliary tank was broken. - When returning the boat, he treated us with bad manners. Exaggeratedly demanding with the cleanliness of the boat that is not well maintained. I had no idea where the cleaning supplies were to clean the boat. Still, we flush and clean. - He has not returned 100% of the deposit (€1,500) for two scratches of a knife on the kitchen counter, the technical cleaning service charged (at a price of €40/h). Finally, he told us that we could return the boat to him without refilling the diesel tank, which he would take care of. He has charged us twice as many liters as we spend. Very displeased with the rental, with the treatment received, and with the maintenance of the boat. We will never repeat again. It has not fulfilled several parts of the contract. We are considering taking legal action.