boat hire in Capri · Itama — 38 (2024)

Your boat vendor is a scam artist and waiting until the night before our family boat ride to try to extort an additional 1150 euros from us. We had booked over a month in advance and had checked in with them multiple times prior to our visit. He called me and was rambling off numbers and trying to confuse me with agreeing to it numbers extorting more money from us and then refused to speak in your app rather calling and texting me on my personal phone and asking we only talk in what’s app and to send him a message. I asked him to use the app which he then wrote a very contrived message in lying covering his tracks after doing all him manipulative criminal conduct off of the app. He then demanded we what’s app him and he continued to try to extort us after my cousin did in fact have what’s app and also recorded a link for 1150 more euros (the same one I did) and him rambling off numbers that were made to look like they were already paid within the app and then sending a link asking for them and that they were in fact not covered. He told me I paid 700 euros when I paid 849 euros and repeated lies that he said were on the app and asking if we could read. He was in fact the one that did not know what we had paid or what was in his ad. He should not be allowed to be on your app if this is how he conducts business. It is criminal and truly disgusting after I told him about a death in our family and it being a celebration of life and trying to heal our mother who passed. I am disputing these payments if you choose to not refund me immediately. There is no way I will be losing my money after I did my part of the agreement and this Con man reaches out the night before when we are at a family dinner and demanded 1150 more euros on top of my payment and tries to lie and tell me he didn’t know where he was picking us up and we needed to cover 900 euros of gas, taxes each way, on top of staff fees (that I had already paid for within the $849 I paid) this is appalling and criminal and actually I will be telling my Italian family and friends that this man tried to extort money from you the night before for over more than double of what was originally paid. I am disgusted and he should be banned from the app. Other reviews say they held people against their will for money before letting them off the boat and after reading that there was no way is four women were stepping g foot on their boat. We did not use their service and told them not to contact us again. I reached out to your app immediately and told them about this behavior and what had happened and sent all information. I am still waiting for a confirmation of a refund! This man tried to extort us for an additional 1150 euros and tried to then lie and say it was just 150 as if we are complete idiots! This is a normal occurrence to him and just throws numbers at people to see what they will pay. It’s disgusting. He is a criminal and stealing and taking advantage of your customers. I want a refund for every penny of what I paid to your website that was ruined because we would never get on a boat with a person who is this untrustworthy and capable of being this conniving. We would have felt unsafe the entire time and I’d never put my family in that situation. This person should not be allowed on this app as they will continue to try to extort money and rob your customers who are expecting a good experience with their loved ones. You are in for a nightmare if you book with this person!!!

All perfect

Perfect boat to explore Amalfi coast! Will def do it again!

We had a nice time in the boat. The staff on the boat were very accomodating and friendly. Only issue was getting on the boat. It was 30 mins late and it wasn’t explained to us that we had to get a tender out to the boat. The people who took us out to the boat kept asking us where our boat was, which of course we didn’t know. But once we made it there everything was fine.

The boat was beautiful and very clean. The captain was awesome, and the hostess took great care of us. Highly recommended. I could've used better communication from Love following booking-- but overall it was a great experience.

I want a total refund, I reserved for Monday, in a boat that wasn't what I booked, they gave me the ride on Tuesday on a totaly different boat , because of the weather conditions acorrding to Love (my host), I had several options, and everyone said it was perfect for sailing on Monday, but my host (love) said it was better on Tuesday, we stayed an extra day at Capri (700eur) to have the experience that we already booked (we came from Mexico for this) , the experience was terrible, we were in a storm, Love said it was OK to sail and better than Monday, the crew was panicked about the weather on Tuesday, but they where told to do the job, they said it was the worst day of the last 3 years of work, for sure it should be canceled (I can show pictures and videos), Love said it's OK, we arrive to a boat and stay inside the cabin all the 7 hrs, when we were finished, they charged us an extra 750eur, for the service and fuel, but the fuel (600eur) was full (I have pictures), so in total I spent 750 on the boat, 750 of the extras, and a extra night in Capri, another 700eur, and at the end I did not get to Amalfi, positano, or anywhere. They should have canceled, don't get me wrong, I understand the weather its not on anybody but you cost me more than 2k eur in that terrible terrible experience.

Dear Giuseppe, everything was perfect and we have enjoyed very much our day in your great boat. Your staff was amazing. Best Regards